Vlad WoodCraft LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.vladwoodcraft.com/ (the "Website") or contact us about our custom stair remodeling and built-in woodwork services.
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
This Privacy Policy applies only to our Website and does not apply to information collected offline or through other means.

Personal Information
You ProvideWhen you contact us through our Website’s contact forms, request a quote, or otherwise communicate with us, we may collect the following personal information:

• Full name
• Telephone number
• Email address
• Physical/mailing address
• Zip code
• Any additional information you choose to provide in your message or inquiry

We collect this information only when you voluntarily submit it to us. You are under no obligation to provide personal information, but declining to do so may prevent us from responding to your inquiry or providing our services.

Information Collected Automatically
When you visit our Website, certain information is collected automatically through cookies and similar tracking technologies:

Google Analytics Data:
We use Google Analytics 4, a web analytics service provided by Google LLC, to help us understand how visitors interact with our Website. Google Analytics collects:

• Pages visited and time spent on pages
• Referring website or source
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Approximate geographic location (city/region level, derived from anonymized IP data)
• Date and time of visit
• User interactions with Website features

Important: Google Analytics 4 automatically anonymizes IP addresses before any storage or processing. Your full IP address is not collected or stored by Google Analytics on our Website.

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide information about our custom stair remodeling and built-in woodwork services
• To communicate with you about potential projects, scheduling, and service delivery
• To provide quotes and estimates for requested work
• To improve our Website and user experience based on analytics data
• To maintain records of customer communications and project inquiries
• To comply with legal obligations and protect our legal rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to website owners.

Cookies We Use
Our Website uses only the cookies necessary for Google Analytics to function. These cookies help us:

• Count visitors and understand how they navigate our Website
• Measure which pages are most popular
• Understand how visitors arrive at our Website
• Improve our Website based on user behavior patterns

Google Analytics
CookiesGoogle Analytics places cookies on your device to collect anonymous usage data. For detailed information about how Google collects and processes data, please visit: How Google Uses Information from Sites or Apps that Use Our Services

Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete individual or all cookies
• Block cookies from specific or all websites
• Set preferences for different types of cookies

Please note that disabling cookies may affect your experience on our Website.

Opting Out of Google Analytics
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available for most major browsers.

We may share your personal information in the following limited circumstances:

Third-Party Service Providers
We may share information with third parties that perform services on our behalf, including:

• Google LLC — for website analytics services (as described above)
• Website hosting providers — to maintain and operate our Website

These service providers are obligated to use your information only for the purposes for which it was shared.

Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request).

Protection of Rights
We may disclose information when we believe in good faith that disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our customers or others
• Investigate potential violations of our Terms of Service
• Detect, prevent, or address fraud or security issues

Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy.

We retain personal information collected through contact forms for as long as necessary to fulfill the purposes for which it was collected, including:

• Active inquiries and quotes: Retained until the inquiry is resolved or the quote expires
• Customer communications: Retained for seven (7) years after the last communication or completion of services to comply with business record-keeping requirements and potential warranty claims
• Google Analytics data: Retained by Google according to their data retention settings (default 14 months for user-level data)

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data destruction procedures and applicable law.

We implement reasonable administrative, technical, and physical security measures designed to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure, encrypted website connections (HTTPS/SSL)
• Access controls limiting who can view personal information
• Regular review of data collection and storage practices
• Secure disposal of records containing personal information

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
In the event of a data breach affecting your personal information, we will notify you and the Texas Attorney General as required by Texas Business and Commerce Code Chapter 521 (the Texas Identity Theft Enforcement and Protection Act).

Access and Correction
You have the right to request access to the personal information we have collected about you and to request correction of any inaccurate information. To make such a request, please contact us using the information provided below.

Deletion Requests
You may request that we delete the personal information we have collected about you. Please note that we may retain certain information as required by law, for legitimate business purposes, or to complete transactions you have requested.

Opt-Out of Communications
If you no longer wish to receive communications from us, you may:

• Reply to any email from us with "UNSUBSCRIBE" in the subject line
• Contact us using the information below to request removal from our contact list

We will process your opt-out request within ten (10) business days.

How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Vlad WoodCraft LLC
Email: vladotvetjob@yahoo.com
Phone: +1 832 326 1755, +1 281 771 9715
Website: https://www.vladwoodcraft.com/
We will respond to your request within a reasonable timeframe, typically within thirty (30) days.

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. Our services are designed for adult homeowners and are not intended for use by minors.
If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take immediate steps to delete that information.
If you believe we may have inadvertently collected information from a child under 13, please contact us immediately at the contact information provided below.

Our Website may contain links to third-party websites or services that are not owned or controlled by Vlad WoodCraft LLC. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our Website.

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you visit that you do not want your online activity tracked. Our Website does not currently respond to DNT signals. However, you may opt out of Google Analytics tracking as described above.

As a Texas-based business, we are committed to complying with Texas privacy laws, including the Texas Identity Theft Enforcement and Protection Act (Texas Business and Commerce Code Chapter 521).
If we experience a breach of system security involving your sensitive personal information, we will notify you without unreasonable delay and no later than 60 days after determining a breach has occurred, as required by Texas law.
Additionally, while the Texas Data Privacy and Security Act (Texas Business and Commerce Code Chapter 541) provides certain consumer rights, we voluntarily extend the following courtesies to our customers:

• Request information about what personal data we have collected about you
• Request correction of inaccurate personal data
• Request deletion of your personal data (subject to legal retention requirements)

To exercise these rights, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post the revised Privacy Policy on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Vlad WoodCraft LLC
Email: vladotvetjob@yahoo.com
Phone: +1 832 326 1755, +1 281 771 9715
Website: https://www.vladwoodcraft.com/

By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.